Welcome to The Holiday Factory
Welcome to our Agents Only section –
designed with our Travel Professional partners in mind. If you don’t fall
into this category and you are here because you were just curious, we’re on to
you. No, just kidding – welcome to you too and please feel free to browse
through the available information – there’s bound to be something of interest.
Travel Agents – we have a wealth of
handy information available right here for you, but in the event that you can’t
find what you’re looking for, please feel free to give us a shout. And be
sure to check back regularly as we update our information all the time.
Register with The Holiday Factory
Download Forms
Please download our most commonly used forms below. For any additional information, please call our call centre (011) 233 2300.
Covid Travel Tips
COVID TRAVEL TIPS
Get packing for your post-lockdown holiday with this handy Travel Guide!
In the "good old days” you just needed a passport and you were good to go on your holiday... now the most important travel document around is a Negative-PCR test! Please get familiar with the entry requirements of your destination and keep checking and re-checking on the requirements as things can change pretty regularly.
GENERAL REQUIREMENTS
TravelDoc is a free site that quickly and efficiently verifies passengers’ international travel documentation and health requirements, including those related to Covid-19, based on the travellers’ routing and destination www.traveldoc.aero. An alternative resource is
https://www.traveldoc.aero/
PRE-DEPARTURE PCR TESTS
In many cases you will require a negative PCR test ahead of your trip. Please check this link for information:
www.ampath.co.za/travellers-resources. A test certificate should contain the name of the passenger (as per passport), name and address of the testing laboratory, type of test stated as PCR test, date of sampling and the result of the test. SMS and electronic test notifications are not accepted.
SEYCHELLES
Visit advisory.seychelles.travel for the most up to date information. Visitors must submit their negative PCR test results, flight and accommodation details before departure. Health travel authorisation is required. Visitors must submit their application for approval through the designated platform at this link:
seychelles.govtas.com. This can only be done after travellers have received their PCR test results.
PCR testing for return to South Africa is available on Mahe, Praslin, La Digue, and on the private islands. The current cost of a PCR test is SCR2 500 per person**. This excludes transport to and from the clinic. Our ground handlers will be glad to assist with these arrangements which can be booked and paid on arrival.
MALDIVES
All guests travelling to and from Maldives are required to submit a self-health declaration within 24 hours prior to their departure to and again from Maldives. Please access this website:
imuga.immigration.gov.mv for all the information on travelling to the Maldives.
PCR tests for return to South Africa are available on each island resort and start from $150 per person**
ZANZIBAR
All passengers will be required to complete Zanzibar’s Traveller Surveillance Form on the flight to Zanzibar, for hand-in to Zanzibar Airport Authorities, and will be subject to temperature and advanced screening on arrival. Please note that there is NO PCR Test requirement for entry into Zanzibar, however there may be a requirement by the airline. Kenya Airways does require a negative PCR test.
PCR tests are available at 3 clinics in Zanzibar and some resorts offer a mobile testing option. Costs start from $80 per person excluding transport.** Our ground handlers will be glad to assist with these arrangements which can be booked and paid on arrival.
MAURITIUS
Mauritius is currently closed for short-stay visits and has a 14 day mandated quarantine in place. Visit www.mymauritius.travel for up-to-date information
THAILAND
BALI
ZIMBABWE
Passengers travelling to Zimbabwe must hold a negative Covid-19 PCR clearance test certificate obtained within 48 hours prior to departure.
KENYA
Passengers must have a printed medical certificate with a negative Coronavirus (Covid-19) PCR test result. The test must have been taken within 96 hours before departure from the first embarkation point. The medical certificate must be in English. Passengers must hold a QR code showing they have completed a Travellers Health Surveillance Form online prior to departure -
ears.health.go.ke/airline_registration.
RETURNING HOME
TRAVEL INSURANCE
It is now more important than ever to ensure that you have adequate travel insurance. Many countries will deny you entry without adequate insurance. Please speak to your travel advisor about your options.
PLEASE NOTE
If you have any specific questions regarding a medical matter, please consult your doctor or other professional healthcare provider. The Holiday Factory cannot and will not provide travellers with any medical and travel advice pertaining to the COVID-19 virus and therefore cannot be liable for any loss or damage directly or indirectly caused by COVID-19.
** Test pricing should be used as a guideline only and is subject to change without notice
Click here to download this information in PDF format.
Price Guides
Price Guides
These indicative price guides are to be used as a guide only and are not a quote. Please contact our reservations team for accurate pricing on 011 233 2300.
Please click on the below for the PDF version.
2020
Fact Sheets
Email Specials
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Missed our latest Email Specials? View them here!
Make a Payment
EFT / DIRECT TRANSFER
- Please ensure that your booking number is used as a reference as this will enable us to allocate your payment correctly.
- Payments made by foreign banks must be net of foreign bank charges.
- EFT payments will be credited/allocated once they appear in our bank account
| Bank | Nedbank | First National Bank | Standard Bank | ABSA |
| Business Banking Northrand | Sandton City | Rivonia | Kempton Park |
| Branch Code | 198765
(universal code) | 250655
(universal code) | 051001
(universal code) | 632005
(universal code) |
| Account Number | 1 578 023 106 | 623531090 62 | 303045 973 | 4 095 047 469 |
| Type Of Account | Current | Current | Current | Current |
| Reference | B (please add your relevant booking number) |
| BIC Swift Codes | NEDSZAJJ | FIRNZAJJ | SBZAZAJJ | ABSAZAJJ |
PAY WITH A CREDIT CARD
The Holiday Factory uses Virtual Card Services(VCS)to process online credit card payments. VCS is a registered Payment Service Provider (PSP) offering leading payment gateway services. For your protection, the online payment system only accepts credit cards enrolled on the MasterCard 3D secure system or Visa cards enrolled on the Verified by Visa system, or Amex Cards protected by SafeKey.
Please Note: If you are making more than one payment on a booking, please make each reference unique by adding a letter at the end of the reference number. Ie: Your original reference = B100000; payment 2 = B100000A; payment 3 = B100000B etc
Online Brochures
Mauritius, Maldives, Seychelles, Thailand, Bali & Zanzibar
At The Holiday Factory we believe that your holiday experience begins long before you travel. Together we will imagine, create and facilitate your unique holiday, ranging from sublime indulgences to unforgettable experiences. Our online brochures are here to help you to choose your dream holiday.
Click here to contact one of our agents or call +27 (0) 11 233 2300 to book your dream holiday today.
To order your new brochures please email brochures@theholidayfactory.co.za
2020 Brochures
2020 Brochures
2019 Brochures
Booking Form
Image Library
Careers
Travel Consultants:
Are you dynamic and driven to succeed? The Holiday Factory is looking for experienced wholesale travel consultants that are passionate about travel and focused on delivering outstanding customer service. Don’t miss this exciting opportunity.
What are we looking for?Based in Jo'burg or Cape Town.A minimum of 2 years wholesale travel experience is essential, GDS qualification (Amadeus an advantage), plus a certificate, diploma or degree in Travel/Tourism.
Please send all applications by e-mail only to HR@theholidayfactory.co.za. Should you not receive a response from the company within 14 days of submitting your CV, please consider your application unsuccessful. Position may be withdrawn without notice.
Contact us
| Reservations | Gauteng | (011) 233 2300 / (010) 015 0999 |
| Pretoria | (012) 015 0999 |
| Mpumalanga | (013) 015 0999 |
| KwaZulu Natal | (031) 015 0999 |
| Western Cape | (021) 015 0999 |
| Eastern Cape | (041) 015 0999 |
| Free State | (012) 015 0999 |
| Emergency contact number | 082 849 5939 | |
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| Brochure requests | brochures@theholidayfactory.co.za | |
| Finance | finance@theholidayfactory.co.za | |
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| Office hours | Monday to Thursday | 09h00 - 17h00 |
| Friday | 09h00 - 16h30 |
| Saturdays and Public Holidays | Closed |
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| Postal address | PO Box 1510, Rivonia, 2128 | |
| Fax number | 086 506 3292 | |
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| Johannesburg address | 1st Floor Block, 345 Rivonia Road, Edenburg, Rivonia |
| Cape Town address | 1st Floor The Gatehouse, 105 Century Way, Century City |
