Welcome to Thailand. Or should we say, welcome to paradise. Thailand is blessed with some of the world’s most-enviable beaches and a myriad of off shore islands for a holiday filled with watersports, hammocks and sunset strolls along the water’s edge. Some areas are super-vibey while others offer a more serene experience.

Some of our favourite holiday destinations in Thailand include Phuket, Phi Phi, Krabi and Khao Lak. You could decide to spend your holiday at just one of these destinations, or combine a few in a tailormade Thailand holiday.

Phuket is the largest island in Thailand and is undeniably the country’s most popular beach destination with a vibrant nightlife, bustling market stalls, a family atmosphere or romantic seclusion. Phi Phi Island is located two hours by ferry from Phuket (some resorts also offer a speedboat service) and offers a quieter area where sandy beaches lead to aquamarine bays filled with marine life. Krabi is known for sheer limestone cliffs where over 130 islands rise majestically from the sea, and secluded beaches are accessible only by colourfully adorned long-tail boats. And finally, Khao Lak is on Thailand’s mainland west coast, and is a less crowded tourist destination with a rugged natural beauty.

Thailand is an island paradise that offers a vast selection of hotels, and the beaches supply every kind of vibe! There’s always a party or something to do if you feel like being active while you’ll also find quieter beaches and rainforest retreats if you’re travelling as a family or couple. While Thailand was once known as a cheap, budget holiday destination, it is now becoming better known for its range of luxury hotels, of which the Holiday Factory only works with the best of the best.

Thailand is a unique destination where exquisite beach resorts combine with delicious exotic cuisines, stunning natural locations, unique modern architecture, and captivating local cultures, to offer a well-rounded holiday experience quite unlike anything you’ll find in South Africa. An island holiday here is like travelling to another world and offers you a chance to not just getaway but to truly explore somewhere different from your everyday.

Thailand’s tropical climate has three main seasons: hot from March to June, rainy from July to October, and cool from November to February. Average temperatures range from 20°C to 35°C. The monsoon season in the Andaman Sea is from approximately May to October but even during this time the monsoon rains are generally short and heavy, clearing quickly and days of constant rain are rare.

The currency is the Thai Baht which is better for bargaining and shopping in markets. US Dollars, Pounds and Euros are accepted at hotels. A service charge is already included in all prices. Tips, in general, are not mandatory, and you should only give them if you are really content with the service offered. Waiters, bellboys, porters, restroom attendants and taxi drivers will happily accept loose change. Thailand is 5 hours ahead of South Africa. The electric current is 220 volts AC and the majority of electrical outlets take a round, two-pronged slim plug (the same as us!)

It is important to show respect for the Thai Royal Family. Do not climb over or sit on Buddha monuments. Do not touch or give anything directly to a Buddhist monk if you are a woman. It is also rude to touch people on their head or point your feet at people or an object.

Drink only bottled water and avoid ice unless you know it is made from bottled or boiled water. Be cautious when eating from food vendors on the street.

Light, cool clothes are sensible. Shorts, sleeveless shirts, tank tops and other beach-style attire are considered inappropriate dress when not actually at the beach or in a resort area. Revealing attire is not allowed in religious shrines. The dress-code for dinner is usually smart casual and gents are required to wear long trousers.

Diamond Cliff Resort is an authentic Thai luxury resort nestled in the gentle hills of Patong with breathtaking, panoramic views of the Andaman Sea.

Spacious, private and totally romantic this idyllic retreat is a sanctuary for relaxation whilst the fun and action of Patong is just 5 minutes away courtesy of the resort’s complimentary shuttle bus.

LOCATION
Northern end of Patong Beach

ACCOMMODATION
There are 312 guest rooms, suites and villas and many enjoy beautiful sea views from the resort’s hillside position. The accommodation is extremely spacious with thoughtful amenities and luxury touches throughout including a fruit platter in your room, unlimited complimentary drinking water and complimentary Wi-Fi.

182 Super Deluxe Rooms (Size 45 – 50m²)
The Super Deluxe Rooms showcase a contemporary Thai style with elegant furnishings.
These rooms can accommodate 2 adults and 2 children and there is a choice of King or Twin beds. There is also a separate daybed.

41 Grand Jacuzzi Suites (Size 70m²)
The Grand Jacuzzi Suite has magnificent, uninterrupted views of the Andaman Sea.
The layout and features are the same as the Diamond Suites but in addition there is a luxury, soothing jacuzzi tub with a window view overlooking the ocean.
The room configuration allows 2 adults and 2 children with the choice of one King bed or two 2 twin beds.

20 Ocean Jacuzzi Suites (Size 60m²)
These romantic suites are the perfect retreat for couples with their whirlpool bathtub for 2 located next to the balcony window offering a stunning ocean view.
Additional features include a love seat sofa, spacious terrace and a luxury bathroom with separate shower.
These suites accommodate 2 adults only.

14 Diamond Jacuzzi Suites (Size 70m2)
The Diamond Jacuzzi Suite offers a large jacuzzi and spectacular views of the Andaman sea from the balcony. Each suite is equipped with a bar area, sitting area, large day bed, a balcony and a luxurious bathroom with separate bathtub and shower.

Romantic Suites (Size 70m2)
Features include a swinging chair, a welcome bed decoration of a rose petal heart, a soothing cascading water curtain, a jacuzzi tub for two and spectacular sea and sunset views from the lounging platform. Romance fills the air in this beautiful suite which is recommended for honeymooners and wedding couples. Maximum occupancy 2 adults and 1 child

6 One Bedroom Pool Villas (Size 400m2)
Set amidst tropical gardens, fountains and lotus ponds, the One Bedroom Pool Villa is a private hilltop luxury villa including separate pavilions for the bedroom and living area with easy access to the outdoor swimming pool. Additional features include a poolside sauna, jacuzzi and terrace.

Two Bedroom Pool Villa (Size 600m2)
This Villa is an excellent example of Thai architecture and provides panoramic views from its private and exclusive hilltop location. There are 2 bedrooms with a King size bed plus a daybed in the master and twin bed plus a daybed in the second bedroom. Pampering features include a 40m2  private pool,  an aqua bed, a private sauna, heated jacuzzi and a sky view shower. Maximum occupancy is 4 adults plus 2 children or 6 adults.

ROOM FACILITIES

• Air conditioning
• Premium bedding
• Wi-fi
• Satellite TV and in-house movies
• In-room safe
• Mini Bar
• Tea and coffee making facilities
• Bathroom with bathtub and shower
• Hairdryer
• Bathrobes and slippers
• Outdoor sandals

DINING

Meal Plans
The resort operates on a Bed & Breakfast basis with the option to upgrade to Half Board or Full Board.

Half Board includes:

• Breakfast  and dinner at the Ocean View Restaurant.

Full Board includes:

• Breakfast, lunch and dinner at the Ocean View Restaurant.

Kiko Japanese Restaurant
Kiko delivers an authentic Japanese dining experience including sushi, sashimi and teppanyaki.
Open for Lunch and Dinner (13h00 – 22h00).

Thai Orchid Restaurant
Reminiscent of a bygone era the Thai Orchid restaurant takes you back in time for a royal Thai dining experience with traditionally dressed waiting staff and authentic cuisine served in beautiful Benjarong fine china. Guests can sample the flavours of the 4 regions of Thailand with set meals to chare or from the extensive a la carte menu.
Open for Dinner (17h00 – 23h30).

Ocean View Pool Bar
Overlooks the main pool with great sea views
Open from 10h00 to 23h30.

Waterfall Pool Bar
This little oasis is located next to the waterfall pool with its slides and shallow play areas.
The drinks menu includes fresh fruit shakes and a light bites menu is also available.
Open from 12h00 – 19h00.

The SEA Bar
This air-conditioned lounge is open all day for refreshments and snacks – drinks snacks, fresh coffee, cakes – whatever your pleasure
Open from 12h00 to 20h00.

Fuga Beach Club
With its great location directly on Patong Beach this modern luxury venue offers trendy chilled, vibes and all day dining ranging from lite bites to sushi and grills, accompanied by an international beverage selection. 
Open from 08h00 to 24h00.

SPA
Enter the Diamond Spa by way of an enchanting stairway with fountains and lotus ponds and settle into a private treatment room for head to toe massages, scrubs and treatments.
Soak in the Japanese style Onsen Bathtubs that emulate the warm waters of hot springs or enjoy the massaging water jets of the specially designed Niagara Hydro Bathtubs.
Trained therapists use the finest Jurlique natural skin care products.

Wi-Fi
Complimentary throughout the resort.

WATERSPORTS & ACTIVITIES (*some at a supplement)

• Fitness center
• Tennis court
• 2 Outdoor swimming pools
• Hotel activity programmes
• Early check-in & late check-out lounge with shower room facilities
• Shuttle bus to Patong Center
• Internet & Llibrary corner
• Meeting room
• Kids House
• Baby Sitting & Baby Cot
• Tour Desk
• 24 Hour Room Service

All information in this Fact Sheet is applicable as at December 2025 and is subject to change without prior notice.