Please ensure that the reference number used is exactly as reflected on the invoice/quote you received from us. All reference numbers must be unique, therefore, if you will be making more than one payment please add an a,b or c to your reference number for the additional payments. E.g. BF123456a, BF123456b.
The Holiday Factory uses Virtual Card Services(VCS)to process online credit card payments. VCS is a registered Payment Service Provider (PSP) offering leading payment gateway services. For your protection, the online payment system only accepts credit cards enrolled on the MasterCard 3D secure system or Visa cards enrolled on the Verified by Visa system, the online system does not process American Express or Diners cards as these cards cannot be processed online securely.
If you wish to make payment with American Express or Diners this will have to be done by our manual payment option. Please note that manual payments can only be made via an ASATA accredited agents only.Click here
to download the Manual credit card authorisation form.