Call + 27 (0) 11 233 2300

  • Welcome to The Holiday Factory
  • Register with The Holiday Factory
  • Download Forms
  • Price Guides
  • Fact Sheets
  • Email Specials
  • Make a Payment
  • Online Brochures
  • Booking Form
  • Careers
  • Contact us

  • Welcome to The Holiday Factory

    Welcome to our Agents Only section – designed with our Travel Professional partners in mind. If you don’t fall into this category and you are here because you were just curious, we’re on to you. No, just kidding – welcome to you too and please feel free to browse through the available information – there’s bound to be something of interest.

    Travel Agents – we have a wealth of handy information available right here for you, but in the event that you can’t find what you’re looking for, please feel free to give us a shout. And be sure to check back regularly as we update our information all the time.

  • Register with The Holiday Factory

  • Download Forms

    Please download our most commonly used forms below. For any additional information, please call our call centre (011) 233 2300.

  • Price Guides

    Price Guides
    These indicative price guides are to be used as a guide only and are not a quote. Please contact our reservations team for accurate pricing on 011 233 2300.

    Please click on the image below for the PDF version.

    Koh Samui

  • Fact Sheets

  • Email Specials

  • Make a Payment


    • Please ensure that your booking number is used as a reference as this will enable us to allocate your payment correctly.
    • Payments made by foreign banks must be net of foreign bank charges.
    • EFT payments will be credited/allocated once they appear in our bank account


    The Holiday Factory uses Virtual Card Services(VCS)to process online credit card payments. VCS is a registered Payment Service Provider (PSP) offering leading payment gateway services. For your protection, the online payment system only accepts credit cards enrolled on the MasterCard 3D secure system or Visa cards enrolled on the Verified by Visa system, or Amex Cards protected by SafeKey.

    By clicking "Pay Now" button you are agreeing to the terms and conditions.
    By clicking on the "Pay Now" button above, you will be directed to a secure page to process the transaction. Your credit card details are secure, and protected by VCS. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

    Click to Browse

  • Online Brochures

    Mauritius, Maldives, Seychelles, Vic Falls, Thailand, Bali & Zanzibar

    At The Holiday Factory we believe that your holiday experience begins long before you travel. Together we will imagine, create and facilitate your unique holiday, ranging from sublime indulgences to unforgettable experiences. Our online brochures are here to help you to choose your dream holiday.

    Click here to contact one of our agents or call +27 (0) 11 233 2300 to book your dream holiday today.

    To order your new brochures please email

    2018 Brochures


    2017 Brochures


  • Booking Form

  • Careers

    Travel Consultants:

    Are you dynamic and driven to succeed? The Holiday Factory is looking for experienced wholesale travel consultants that are passionate about travel and focused on delivering outstanding customer service. Don’t miss this exciting opportunity.

    What are we looking for?Based in Jo'burg or Cape Town.A minimum of 2 years wholesale travel experience is essential, GDS qualification (Amadeus an advantage), plus a certificate, diploma or degree in Travel/Tourism.

    Please send all applications by e-mail only to Should you not receive a response from the company within 14 days of submitting your CV, please consider your application unsuccessful. Position may be withdrawn without notice.

  • Contact us

    Reservations Gauteng (011) 233 2300 / (010) 015 0999
    Pretoria (012) 015 0999
    Mpumalanga (013) 015 0999
    KwaZulu Natal (031) 015 0999
    Western Cape (021) 015 0999
    Eastern Cape (041) 015 0999
    Free State (012) 015 0999
    Emergency contact number 082 849 5939

    Office hours Monday to Thursday 09h00 - 17h00
    Friday 09h00 - 16h30
    Saturday 09h00 - 12h00

    Postal address PO Box 1510, Rivonia, 2128
    Fax number 086 506 3292
    Johannesburg address 1st Floor Block, 345 Rivonia Road, Edenburg, Rivonia
    Cape Town address 1st Floor The Gatehouse, 105 Century Way, Century City


Thailand Factsheets
Amari Phuket (Phuket)
Katathani Phuket Beach Resort (Phuket)
Baan Samui (Koh Samui)
Khao Lak Merlin (Khao Lak)
Banthai Beach Resort (Phuket)
Krabi Cha Da (Krabi)
Best Western Premier Bangtao Beach Resort & Spa (Phuket)
Le Meridien Phuket (Phuket)
Beyond Resort Krabi (Krabi)
Mandarava Resort & Spa (Phuket)
Burasari (Phuket)
Map - Koh Samui
Buri Rasa Village (Koh Phangan)
Map - Krabi
Centara Anda Dhevi Krabi (Krabi)
Map - Phi Phi
Centara Blue Marine (Phuket)
Map - Phuket
Centara Grand Beach Krabi (Krabi)
Map - Thailand
Centara Grand Beach Resort (Koh Samui)
Melati Beach Resort & Spa (Koh Samui)
Centara Grand Beach Resort Phuket (Phuket)
Ozo Chaweng (Koh Samui)
Centara Karon Resort (Phuket)
Patong Beach Hotel (Phuket)
Centara Seaview Resort (Khao Lak)
Patong Merlin Hotel (Phuket)
Centara Villas (Koh Samui)
Phangan Bayshore -Koh Phangan
Centara Villas Phuket (Phuket)
Phi Phi Island Erawan (Phi Phi)
Centra Coconut Beach (Koh Samui)
Phi Phi Island Holiday Inn (Phi Phi)
Chaweng Regent Beach Resort (Koh Samui)
Phi Phi Island Village (Phi Phi)
COSI Samui Chaweng Beach (Koh Samui)
Phi Phi Natural (Phi Phi)
Day Tours - Bangkok
Phuket Marriott Resort & Spa Merlin Beach
Day Tours - Koh Samui
Robinson Khao Lak
Day Tours - Krabi
Seaview Patong Hotel (Phuket)
Day Tours - Phuket
Sunset Beach Resort (Phuket)
Elephant Hills and Rainforest Camp - Khao Sok National Park
Tamarind Village (Chiang Mai)
Empress Hotel (Chiang Mai)
Thai Village Krabi (Krabi)
Holiday Inn (Chiang Mai)
Thailand Budget Guide
Hotel Ibis Samui Bophut (Koh Samui)
The Kala Samui (Koh Samui)
Ibis Phuket Patong (Phuket)
The Old Phuket (Phuket)
Ibis Styles Krabi (Krabi)
Welcome to Thailand
Kata Palm (Phuket)
Zeavola 5 (Phi Phi)
Thank you for choosing Holiday Factory as your wholesale service provider. Please complete the new agency application form in full. Once received the application will be vetted and security checked, this process may take up to 24 hours, and will ensure your agency is correctly registered on our reservations system.

Please note that; this is the only way an agency application can be submitted. A quote/booking will only be processed once your account is active on our system.




(This is required in order to pay outstanding commissions)


Please provide names & email addresses.
Once your account is activated, you will receive an email inclusive of the following: Confirmation of activation, a copy of Holiday Factory terms and conditions, Holiday Factory payment process and options, A contact list for Reservations, Sales and Marketing.

Position Name & Surname Date of Birth Email Address Subscribe
Please fill in this form after you have confirmed your clients booking with us. This form does not constitute a booking request.

It is important that this booking form is completed after your reservation has been confirmed to ensure we have the correct information regarding names and titles of all passengers. If the booking form is not submitted to The Holiday Factory before final payment is made, tickets and vouchers will be issued as per our confirmation. Any changes to tickets after they have been issued will result in additional costs to the traveller.

NB - All passports must be valid for at least six months from the date of return to South Africa and must have at least two blank pages available for entry/exit stamps. Passengers travelling on foreign passports must contact the applicable consulate office for entry requirements and the SA authorities for re-entry requirements. It is the passenger's responsibility to check health and visa requirements. The Holiday Factory cannot accept responsibility for incorrect documentation.
Online Booking Form

I have read and accept the terms and conditions as set out by The Holiday Factory, on behalf of all passengers listed below.

Booking Reference Number: BF /B

All airline tickets and travel vouchers will be issued in the names as they appear below. Please ensure names match passports as tickets issued in the incorrect name will result in either denied boarding or additional re-issue fees.

Title First name Surname Date of birth
I hereby declare that all the above information is true and correct and I accept the terms and conditions by completing the field below.