• Welcome to The Holiday Factory
  • Register with The Holiday Factory
  • Download Forms
  • Price Guides
  • Fact Sheets
  • Email Specials
  • Make a Payment
  • Online Brochures
  • Online Booking Forms
  • Careers
  • Contact us




  • Welcome to The Holiday Factory

    Welcome to our Agents Only section – designed with our Travel Professional partners in mind. If you don’t fall into this category and you are here because you were just curious, we’re on to you. No, just kidding – welcome to you too and please feel free to browse through the available information – there’s bound to be something of interest.

    Travel Agents – we have a wealth of handy information available right here for you, but in the event that you can’t find what you’re looking for, please feel free to give us a shout. And be sure to check back regularly as we update our information all the time.

  • Register with The Holiday Factory

  • Download Forms

    Please download our most commonly used forms below. For any additional information, please call our call centre (011) 233 2300.


  • Price Guides

    Price Guides
    These indicative price guides are to be used as a guide only and are not a quote. Please contact our reservations team for accurate pricing on 011 233 2300.

    Please click on the image below for the PDF version.

    Mauritius
    Zanzibar
    Maldives
    Seychelles
    Phuket
    Koh Samui
    Bali
    Victoria Falls
  • Fact Sheets

  • Email Specials

    Missed our latest Email Specials? Here you can either "View" the web version of our recent specials or "Download" a picture (Jpeg) version to send on to your clients in an email. Scroll down for more instructions.


      
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    How to add the downloaded Jpeg specials to an email:

    1. Open a new blank email in your mailing system

    2. Add the downloaded Jpeg image to the body of the mailer

    3. Adjust the picture size to suit your needs and add your logo and contact details (we have removed ours for you).

    4. Send the specials on to your clients


  • Make a Payment

    Please ensure that the reference number used is exactly as reflected on the invoice/quote you received from us. All reference numbers must be unique, therefore, if you will be making more than one payment please add an a,b or c to your reference number for the additional payments. E.g. BF123456a, BF123456b.

    The Holiday Factory uses Virtual Card Services(VCS)to process online credit card payments. VCS is a registered Payment Service Provider (PSP) offering leading payment gateway services. For your protection, the online payment system only accepts credit cards enrolled on the MasterCard 3D secure system or Visa cards enrolled on the Verified by Visa system, or Amex Cards protected by SafeKey.


    By clicking "Pay Now" button you are agreeing to the terms and conditions.
    By clicking on the "Pay Now" button above, you will be directed to a secure page to process the transaction. Your credit card details are secure, and protected by VCS. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

    Click to Browse


  • Online Brochures


    Mauritius, Maldives, Seychelles, Vic Falls, Thailand, Bali & Zanzibar

    At The Holiday Factory we believe that your holiday experience begins long before you travel. Together we will imagine, create and facilitate your unique holiday, ranging from sublime indulgences to unforgettable experiences. Our online brochures are here to help you to choose your dream holiday.

    Click here to contact one of our agents or call +27 (0) 11 233 2300 to book your dream holiday today.

    To order your new brochures please email brochures@theholidayfactory.co.za

    2017 Brochures








  • Online Booking Forms

  • Careers

    Travel Consultants:

    Are you dynamic and driven to succeed? The Holiday Factory is looking for experienced wholesale travel consultants that are passionate about travel and focused on delivering outstanding customer service. Don’t miss this exciting opportunity.

    What are we looking for?Based in Jo'burg or Cape Town.A minimum of 2 years wholesale travel experience is essential, GDS qualification (Amadeus an advantage), plus a certificate, diploma or degree in Travel/Tourism.

    Please send all applications by e-mail only to HR@theholidayfactory.co.za. Should you not receive a response from the company within 14 days of submitting your CV, please consider your application unsuccessful. Position may be withdrawn without notice.

  • Contact us

     Reservations Gauteng (011) 233 2300 / (010) 015 0999
      Pretoria  (012) 015 0999
      Mpumalanga  (013) 015 0999
      KwaZulu Natal (031) 015 0999
      Western Cape (021) 015 0999
      Eastern Cape (041) 015 0999
      Free State (012) 015 0999
     Emergency contact number 082 849 5939
     
     Reservations email address res@theholidayfactory.co.za
     Groups email address groups@theholidayfactory.co.za 
     Wedding enquiries weddings@theholidayfactory.co.za 
     Brochure requests brochures@theholidayfactory.co.za 
     Finance finance@theholidayfactory.co.za 
       
     Office hours  Monday to Thursday 09h00 - 17h00
      Friday 09h00 - 16h30
      Saturday 09h00 - 12h00
       
     Docex address 33 Rivonia 
     Postal address PO Box 1510, Rivonia, 2128 
     Fax number 086 506 3292 
       
     Johannesburg address 1st Floor Block, 345 Rivonia Road, Edenburg, Rivonia
     Cape Town address 1st Floor The Gatehouse, 105 Century Way, Century City

Thank you for choosing Holiday Factory as your wholesale service provider. Please complete the new agency application form in full. Once received the application will be vetted and security checked, this process may take up to 24 hours, and will ensure your agency is correctly registered on our reservations system.

Please note that; this is the only way an agency application can be submitted. A quote/booking will only be processed once your account is active on our system.

AGENCY INFORMATION



CONTACT DETAILS



BANK DETAILS


(This is required in order to pay outstanding commissions)


STAFF DETAILS


Please provide names & email addresses.
Once your account is activated, you will receive an email inclusive of the following: Confirmation of activation, a copy of Holiday Factory terms and conditions, Holiday Factory payment process and options, A contact list for Reservations, Sales and Marketing.

Position Name Surname Email Address Subscribe
It is important that this booking form is completed and returned to us promptly to ensure we have the correct information regarding names and titles of all passengers. If the booking form is not submitted to The Holiday Factory timeously, tickets and vouchers will be issued as per our confirmation. Any changes to tickets after they have been issued will result in additional costs to the traveller.

Payment against this booking (whether we have the booking form or not) will be considered acceptance of our terms and conditions No documentation will be released until such time as full payment has been made.

NB - All passports must be valid for at least six months from the date of return to South Africa and must have at least two blank pages available for entry/exit stamps. Passengers travelling on foreign passports must contact the applicable consulate office for entry requirements and the SA authorities for re-entry requirements. It is the passenger's responsibility to check health and visa requirements. The Holiday Factory cannot accept responsibility for incorrect documentation.
Online Booking Form


I have read and accept the terms and conditions as set out by The Holiday Factory, on behalf of all passengers listed below.

Booking Reference Number: BF /B

All airline tickets and travel vouchers will be issued in the names as they appear below. Please ensure names match passports as tickets issued in the incorrect name will result in either denied boarding or additional re-issue fees.

Title First name Surname Date of birth
I hereby declare that all the above information is true and correct and I accept the terms and conditions by completing the field below.